Product Creation
How do I get a step by step method to upload products?
Refer to Seller Academy under products
How do I add new products?
On your Seller Center, go to "Product" > "Add a Product"
How do I add new products in bulk?
Please head over to The Seller Academy: Product Upload and look at Batch Upload
How can I add a new Brand?
Please fill up the form: Seller Helpdesk and write on the issue description "Onboarding & QC: Others"
I uploaded my products on the Seller Center, but they are not showing on the website.
Please fill up the form: Seller Helpdesk and select "Onboarding & QC: Sync Issues" option.
The content of my products are not showing.
Please head over to Seller Helpdesk and select "Onboarding & QC: Product Management" option.
How long does it take for my New/Updated products to be listed on ZALORA website?
If all your product contents and images are complete and ready on the Seller Center, we require 3-5 working days to QC your products and make them live on ZALORA Website.
What is the minimum requirement for my boutique to be lived onsite?
You are required to fill in your bank account details, and have a minimum of 40 approved SKUs before your account can be verified. You can also send in your banner, although this is optional
What happens if I do not have at least 20 approved SKUs?
Unfortunately, your account will be deactivated after 30 days if it is still not live on the website. You will need to contact us via the Contact Form to reactivate your account
Your account will be removed from the Seller Center system if it is deactivated for 3 months.